Baggage scales are a vital part of a smoothly running airport. If your scale is not performing as it should, whether it’s inaccurate, not functioning as quickly as is ideal, or malfunctioning in some other way, it can cause serious problems and complaints for the airport. People are already dealing with stress while trying to efficiently get to their gate. Your employees are likely experiencing a fair amount stress as well, especially during particularly busy times as they try to stay on schedule.
An accurate, well performing baggage scale is vital in order to keep everything moving forward and avoid customer dissatisfaction. It might be time to update your baggage scale if it’s older and parts are outdated.
It takes a while to provide results
If you notice the display taking a bit of time to show results when weighing baggage, it could indicate a part needs to be replaced or that it’s time to invest in a new scale. Efficiency is so important in airports and you do not want to waste precious minutes or seconds with a slow scale. That time adds up and can cause significant delays, particularly during busy seasons like the holidays when many people are rushing to get somewhere.
Readings are inaccurate
You might start to realize that the readings your scale is taking are slightly off. If you have multiple travelers telling you that they weighed their luggage before coming to the airport and that the reading on your scale is significantly different, it may be time to recalibrate. While a few pounds is to be expected between an at-home luggage scale and an industry scale that’s actually used in the airport, this problem frequently occurring or a significant difference with multiple travelers is a red flag.
It’s simply outdated
Your airport baggage scales might simply be old; maybe you haven’t noticed any significant issues, but are concerned that they’re outdated and it will soon be time to replace them. Get ahead of any issues and look into new baggage scales or simply update vital parts that can lead to greater efficiency and accuracy.
Why accuracy is so important
Making decisions for the airport without an accurate scale can be risky. You may be over- or undercharging passengers, which can lead to unhappy customers and complaints. It’s also important to get accurate data on the weight of the luggage so that estimates on the amount of weight the plane is carrying can be as close to correct as possible.
If you’re interested in investing in a new airport baggage scale or think some parts need to be updated, reach out to PA Scale today at: 800-233-0473 or email firstname.lastname@example.org.