The Pennsylvania Scale Company provides comprehensive support for our weighing and counting scales and can assist you in the development of your scale systems. These services include:

Selecting the Right Scale

A PA Scale expert can work with you to choose the best scale for your process or operation based on critical factors such as: weighing/counting capacity, accuracy, communication needs, environmental conditions, and location.

Process and Compliance Requirements

If your weighing operation has critical process or compliance requirements, such as ISO 9001, HACCP, SQF, or BRC, we can work with you to define those requirements and match them to the appropriate weighing or counting scale solutions.

Identifying Scale Data for Collection

We can help you explore the data that is available from your weighing and counting scales, including weight, count, time, and date, to help you create a plan and set goals for a scale system.

Professional Installation

Our weighing and counting scales are designed for easy installation and calibration by your personnel, but we can also assist with setup and configuration to ensure optimal performance and accuracy and integration within your scale system.


Our integration experts can work with your IT team to quickly and efficiently incorporate our weighing and counting scales into your scale data collection system.

Preventive Maintenance Planning

Preventive maintenance is an important step in continuing the optimal accuracy, efficiency, and uptime of your weighing and counting scales. We can help you create a preventive maintenance plan based on your operational needs and conditions.

Service and Repair

Both our PA Scale Lancaster headquarters and our network of independent distributors are always available after the sale for field support and service.


PA Scale weighing and counting scales and products are warranted for four years from the date of retail delivery against defects in materials and workmanship.

Learn more how PA Scale can support your weighing and counting operations.